RealNetworks Now Powers SFR's Music Service

• Real and SFR sign 3-year agreement

• Real deploys its first music service in France with leading French operator and mobile music innovator

• Real now powers music services in 11 European countries

LONDON and SEATTLE — November 18, 2009 — RealNetworks®, Inc. (RNWK), the digital entertainment services company, has signed a three-year deal to power the music service for SFR, France's most successful operator in mobile music. The service was seamlessly transitioned to Real's platform on 17 November 2009.

"We view this deal as validation of our ongoing efforts to provide the cutting-edge features that operators and their subscribers want," said Andreas Spechtler, managing director, marketing and sales EMEA, RealNetworks. "We welcome our first deployment in France, particularly with an operator which has long been recognized as a leading innovator in mobile music in Europe."

Real also powers the music services that make mobile music available to hundreds of millions of subscribers in Europe, including mobilkom austria group's A1 in Austria, and Vodafone music stores in 9 countries, including the United Kingdom, Ireland, Portugal, Germany, Italy, Greece, The Netherlands, Romania and Spain.

As a provider of music services for mobile operators, Real provides and hosts the technologies that enable subscribers to discover, download and listen to music on their mobile device and personal computer.  Real's music service is currently deployed with 15 communications service providers in 14 countries around the world.

In total, Real's ASP services are currently available through 84 different mobile operators in 45 countries worldwide, making them available to 860.9 million subscribers.  Real offers mobile operators a comprehensive selection of mobile services including: Music; Video; personalisation features such as Ringtones, RBTs and Multimedia Ringback Services; and messaging services.

For More Information

In Europe:
Kevin Connor
kevin.connor@axicom.com
AxiCom
D: +44 20 8392 4082
M: +44 7912 194 237

In the US:
Sally Julien
sally@sallyjulien.com
206.399.1419

RNWK-G

ABOUT REALNETWORKS

RealNetworks, Inc. delivers digital entertainment services to consumers via PC, portable music player, home entertainment system or mobile phone.  Real created the streaming media category in 1995 and has continued to lead the market with pioneering products and services, including:  RealPlayer®, the first mainstream media application to enable the downloading and transfer of online video to mobile devices; the Rhapsody® digital music service, which delivers a catalog of more than 8 million songs to users at home, work and on-the-go; GameHouse.com, one of the premier casual games destinations on the Web; and a variety of mobile entertainment services, such as ringback tones, offered to consumers through leading wireless carriers around the world.  RealNetworks' corporate information is located at www.realnetworks.com/about-us.

RealNetworks, RealArcade, Rhapsody, RealPlayer and the Real logo are trademarks or registered trademarks of RealNetworks, Inc. or its subsidiaries.  All other trademarks, names of actual companies and products mentioned herein are the property of their respective owners.