Contact Us


North America

United States

CORPORATE HEADQUARTERS

RealNetworks LLC
Street Address:
1501 1st Avenue S.
Suite 600
Seattle, WA 98134
Mailing Address:
PO Box 91123
Seattle, WA 98111-9223

Phone: 1-206-674-2700
Fax: 1-206-674-2696
Support: Click here
Sales: Click here
 

RealNetworks LLC
470 7th Avenue, 11th Floor
New York, NY 10018

Phone: 1-212-391-6668
Fax: 1-212-391-9566

Europe

Austria

RealNetworks GmbH
Sonystrasse 18
A-5081 Anif
Salzburg, Austria

Phone: +43 6246 77007 1700
Fax: +43 6246 77007 1719

Croatia

RealNetworks, d.o.o.
Ulica Florijana Andrašeca 18a
Zagreb 10000
Croatia

Email: zagreb@realnetworks.com 

Portugal

RealNetworks, GmbH
Edificio Infante
Av. D. João II nº 35, 8A
1990-083 Lisboa
Portugal

Phone: +351 218 937 010
Fax: +351 218 937 019

Latin America

Brazil

RealNetworks Latin America
Rua Dom José de Barros,177, 3º. Andar, Conj. 302, 
Centro São Paulo, BRASIL
01038-901

Asia Pacific

China

Beijing RealNetworks Technology Co. Ltd.
Suite 173, 18th Floor,
Donghuang Building,
No. 16 Guangshun South Street,
Chaoyang District,
100015 Beijing
P.R. China

Phone: +86 10 5954 2700
Fax: +86 10 8565 6477

Japan

RealNetworks KK
Humax Ebisu Building 8F
1-1-1 Ebisu-Minami, Shibuya-ku
Tokyo 150-0022 Japan

Contact Us 

South Korea

RealNetworks Asia Pacific Co., Ltd.
9F Kyewon building 
71 Cheonggyecheon-ro
Jongro-gu
Seoul  03189
South Korea 

Phone: +82 (0)2 2014 5523
Fax: +82 (0)2 2014 5057

 

 


 

Looking for Customer Support?

Our customer support page for GameHouse, RealPlayer, RealTimes, SAFR, SuperPass, or any other RealNetworks product can be found HERE.

Customer support cannot be reached by calling any of the office locations below. Our customer support page will provide you with assistance for any customer service, billing or technical issues you may have.

Believe your copyright has been infringed and want to file a DMCA take-down notice?

Please refer to our Terms of Service for instructions and contact information related to DMCA take-down requests.
 

Looking to report abusive content that violates our Terms of Service?

Please send an email to us at reportabuse@realnetworks.com and include a link to the objectionable content as well as a description of the problem.