Contact Us

North America

United States


RealNetworks LLC
Street Address:
1501 1st Avenue S.
Suite 600
Seattle, WA 98134
Mailing Address:
PO Box 91123
Seattle, WA 98111-9223

Phone: 1-206-674-2700
Fax: 1-206-674-2696
Support: Click here
Sales: Click here



RealNetworks GmbH
Sonystrasse 18
A-5081 Anif
Salzburg, Austria

Phone: +43 6246 77007 1700
Fax: +43 6246 77007 1719


RealNetworks, d.o.o.
Ulica Florijana Andrašeca 18a
Zagreb 10000



RealNetworks, GmbH
Edificio Infante
Av. D. João II nº 35, 8A
1990-083 Lisboa

Phone: +351 218 937 010
Fax: +351 218 937 019

Latin America


RealNetworks Latin America
Rua Dom José de Barros,177, 3º. Andar, Conj. 302, 
Centro São Paulo, BRASIL

Asia Pacific


Beijing RealNetworks Technology Co. Ltd.
Suite 173, 18th Floor,
Donghuang Building,
No. 16 Guangshun South Street,
Chaoyang District,
100015 Beijing
P.R. China

Phone: +86 10 5954 2700
Fax: +86 10 8565 6477


RealNetworks KK
Humax Ebisu Building 8F
1-1-1 Ebisu-Minami, Shibuya-ku
Tokyo 150-0022 Japan

Contact Us 

South Korea

RealNetworks Asia Pacific Co., Ltd.
9F Kyewon building 
71 Cheonggyecheon-ro
Seoul  03189
South Korea 

Phone: +82 (0)2 2014 5523
Fax: +82 (0)2 2014 5057




Looking for Customer Support?

Our customer support page for GameHouse, RealPlayer, RealTimes, SAFR, SuperPass, or any other RealNetworks product can be found HERE.

Customer support cannot be reached by calling any of the office locations below. Our customer support page will provide you with assistance for any customer service, billing or technical issues you may have.

Believe your copyright has been infringed and want to file a DMCA take-down notice?

Please refer to our Terms of Service for instructions and contact information related to DMCA take-down requests.

Looking to report abusive content that violates our Terms of Service?

Please send an email to us at and include a link to the objectionable content as well as a description of the problem.